Using the Service Portal I developed an easy to consume CIO dashboard, enabling the CIO to quickly pull up statistics with a bit more functionality than the standard ServiceNow Dashboards / Homepages. Widget that shows the results of a survey in a star rating format Widget with a table with year on year comparison statistics …

This project came about through the need to service customer requests manually for a Sonic Foundry Mediasite system. The Mediasite system allows the capturing of video, audio and slides for lectures, presentations and events and is one of the leading solutions in the market for this purpose. Unfortunately the process of scheduling a recording is …